Development of AI literacy support within a small academic library team: Reflections from the University of Edinburgh

Abstract

This paper explores the experiences of one small team of academic librarians in developing AI literacy support for their university. Gibbs’ Reflective Cycle is used to encourage deeper consideration of successes as well as areas that still need developing. Early achievements include good engagement from staff and students, development of our own confidence and understanding of the technology, and acknowledgment of our experience and knowledge within the wider library. Areas that require ongoing improvement include promotion of our support within the wider university, ensuring material is kept up to date in a rapidly changing field, and managing the impact of this work on our workloads. This reflective report highlights the value of using reflective models to encourage strategic consideration of our work and how to ensure any improvements we make are appropriately targeted.