@article{Dresher_2016, title={Designing the implementation of a quality management system in the Republican Medical Library-Information Centre, Tatarstan, Kazan}, volume={10}, url={http://ojs.eahil.eu/ojs/index.php/JEAHIL/article/view/120}, number={1}, journal={Journal of EAHIL}, author={Dresher, Julia N.}, year={2016}, month={Apr.}